Here at Brownlow Veterinary Centre, we are looking for an Assistant Practice Manager to join our well-established veterinary practice! The role will entail helping with the day-to-day running of our busy mixed practice and to support the team as we progress to the next step in our future. Other duties include;
- Maintaining a high standard of customer care
- Liaising with the Practice Manager, Clinical Director, HR, BSM and other IVC departments as required
- Managing customer concerns and dealing with complaints
- Marketing the business to the local community and understanding the financials including payroll
- P & L, EBITDA etc.
The successful candidate will work alongside our existing Practice Manager one day per week and be in sole charge (under PM and CD guidance) for the other 2 days, so we are looking for someone who has some experience in a similar role.
Ideally, the shift pattern will be 9 am-5 pm on Tuesdays, Wednesdays, and Thursdays with no weekend or out-of-hours work required. The salary for this role is up to £24,000 FTE depending on experience.
We are looking for someone who is approachable, understanding, enthusiastic, organised and loves a spreadsheet!
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
If this position is of interest to you then please get in touch.