Branch Practice Manager – Pride

We are looking for a full-time Practice Manager to oversee and focus solely on the operations of the Small Animal First Opinion Branches we have within the group. They will ensure we are providing the best levels of clinical and client care by supporting the performance and development of our clinical and non-clinical teams. They will work closely with the Pride Veterinary Centre Hospital Manager, Clinic Nurse Manager, Client Care & Communications Manager, Retail Manager and Dispensary Manager.

Must have:

  • Leadership experience
  • Coaching and development skills
  • Small Animal Veterinary sector knowledge
  • Operational level management

Would be great if you have:

  • Financial business understanding
  • Clinical veterinary background
  • Change management experience

Your role

Reporting to the Small Animal Clinical Director, the ideal candidate will have operational experience within the small animal veterinary sector, with either clinical or retail experience. They will have a full appreciation of what the client care journey should look and feel like, and be able to demonstrate change management success and how they have improved business performance in previous roles.

They will manage, coach and develop the branch practice teams, including management of the client care adviser and nursing teams through the existing management structure, and direct management of the first opinion vets based at the different practices. They will also be responsible for the grooming teams at three of the sites.

This is a challenging and rewarding role, where each day brings variety and a chance to make a difference to the business.

Perks and benefits


  • CPD actively encouraged
  • Continual learning
  • Great team
  • Practice focus on health and well being


  • Birthday off work
  • Death in Service cover
  • Increase in holiday allowance with service
  • Discount Staff Pet Scheme

We are the largest provider of veterinary care in the East Midlands.

The main hospital is based at Pride Park in Derby and is home to a busy first opinion practice, a multidisciplinary referral service and an out-of-hours service.

We have 10 first opinion small animal practice sites in Derby, Burton and Nottingham with well-equipped on-site facilities offering a high quality local service.

For more information and to apply, click here.


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