Multi-site veterinary group with four practices located in Hatch end, Bushey, Northwood and Stanmore. A high-end first opinion practice which has been established in the local area for over 40 years. We are also part of the wider Linnaeus group owned by Mars Veterinary Health which enables us to have direct access to some of the country’s leading consultants and referral centres.
Your role and responsibilities
The Client Care Team Leader is a key role in ensuring we not only meet but strive to continually exceed the expectations of our customers and deliver a first-class client care experience. As the Client Care Team Leader, you will be responsible for the management of the branch and the client care team. Strong leadership and exceptional communication skills are fundamental to provide a conducive and supportive working environment. The Client Care Team leader is also responsible for the day-to-day running of the branch including adherence to statutory checks, administration and stock management. Collaboration with all of the practice teams, including clinicians and clinical support staff, is essential to succeed in this position.
Negotiable 32 40 hours
- Five weeks annual leave plus bank holidays and birthday day off
- Staff discount scheme
- Workplace pension scheme
- CPD allowance and in house training
- Private medical insurance
- Access to Employee Assistance Programme
- Discounted PureGym membership
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
We would love to hear from you, please contact Leah Jackson at email@example.com if you have any questions about the role or to apply.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at firstname.lastname@example.org