CPD Calendar 2022

Take a look below at our upcoming Webinars and CPD events and follow the links to book/register.

How do I… Set effective fees for veterinary services?

Tuesday 1st February 2022 at 8pm

Clients have been pushing back against the cost of veterinary care for years.  We all know that some of this is unreasonable, but constantly increasing prices without offering more value doesn’t work.  We’re at a point where we need to think about more sophisticated pricing strategies, what really adds value to the veterinary experience in owners’ minds as well as different models of veterinary care delivery for different kinds of clients.

On completing this webinar, participants will be able to:

  • Determine if their practice should rethink its pricing strategy
  • Identify the components of an effective pricing decision framework
  • Use the cost of providing care in setting prices
  • Link the appropriate concepts of value with prices
  • Understand how to use some new pricing strategies to get pet owners to say yes to more and better care

Speaker: Karen Felsted, Veterinary Economist, PantheraT Veterinary Management Consulting

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Define and refine our practice’s values, vision and mission?

Tuesday 1st March 2022 at 8pm

This webinar will discuss how to engage your team in establishing a set of values, a vision and a strategy appropriate to your practice.  Whether you are starting with a blank sheet of paper or revising your existing ones, are independent or working within a corporate framework, the right approach will help you recruit, retain and engage a practice team that will make your practice stand out from the competition.

By the end of this session, participants will be able to:

  • Have a broad understanding of the principles of business strategy for developing a veterinary practice
  • Have a broad understanding of why it’s important to involve your team in this
  • Develop a workable set of values for your practice
  • Engage your team in developing a business strategy for your practice
  • Regularly evolve your strategy and values to meet your business needs

Speaker: Chris White, Senior Project Manager, Vets4Pets/VMG Director

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Develop and use a client survey for positive change?

Tuesday 5th April 2022 at 8pm

If your clients aren’t happy your practice is in trouble.  But how do you know how they feel about you?  In this session, Orla will take you through the process of client feedback: identifying areas of need, survey design, logistics, distribution channels, promotion, incentives, and collating and reporting data; followed by how to identify key learnings and make an action plan to improve.

Speaker: Orla Dempsey, Marketing Coach, The Entrepreneurs Circle

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Boost my team’s morale during tough times?

Tuesday 3rd May 2022 at 8pm

Speaker: Naomi Crozier, Lead People Scientist, Hive HR

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

VMG CONGRESS 2022

20th – 21st May 2022

Join us at ICC Wales, Newport
13-14 May 2022

We’re delighted to be able to return to Newport for Congress 2022, and for the first time will be at the fantastic new ICC Wales.  This state-of-the-art conference venue is located in the ground of Celtic Manor, giving us the best of both venues.

Programme Highlights

  • Civility
  • Understanding Practice Culture
  • Enabling Inclusion
  • Finding Joy as an Antidote to Burnout
  • Time Management
  • RVNs as QI Ambassadors
  • Why Behaviour Matters
  • Leading When you Don’t Have the Answers
  • Digital Innovation
  • Performance Management
  • Content Marketing
  • Dedicated New to Management stream
  • Dedicated Setting Up Practice stream

Click below for timetable details, social programme and accommodation info.

Annual Conference
Two days
Hybrid – In Person and Online
From £117.50

How do I… Create a high-performing, accountable team?

Tuesday 7th June 2022 at 8pm

At some point during our lives, most of us have found ourselves managing a less than desirable team environment. Team members don’t take ownership and it feels like, as the business owner or leader, you are having to drive performance and results, rather than it coming from the team.  By the end of this session, you will have the tools and clarity to get your team to take ownership, accountability and responsibility for their own performance, which will positively impact business results.

Speaker: Phil Budd, Founder and Business Coach, ActionCoach

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Turn my practice passion into profit?

Tuesday 5th July 2022 at 8pm

Speaker: Gillian Page, VMG Director

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Use practice data to make more confident decisions?

Tuesday 2nd August 2022 at 8pm

Practices need data to make decisions about revenue growth, expense management, profitability, marketing program analysis, efficiency, productivity and other issues.  Data can be used to either get an overall understanding of how well the practice is doing operationally and financially or to solve a particular problem in the practice.  But which metrics are the most important?  How should this information be analysed?  And what happens if you don’t look at key metrics?

On completing this webinar, participants will be able to:

  • Identify the most important financial and operational metrics to review regularly
  • Understand the calculation of practice profitability
  • Determine how information should be analysed
  • Know how to use data to identify the changes that can be made in your hospital
  • Specify the problems a practice can have if they don’t regularly review key metrics

Speaker: Karen Felsted, Veterinary Economist, PantheraT Veterinary Management Consulting

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Empower my reception team as part of a holistic PR plan?

Tuesday 6th September 2022 at 8pm

Speaker: Liz Somerville, Managing Director, Loch Leven Equine/VMG Director

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Create a marketing plan fit for 2023?

Tuesday 1st November 2022 at 8pm

Speaker: Justin Phillips, Founder, Practice Made Purrfect Marketing Consultancy

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members

How do I… Develop my team for future leadership?

Tuesday 6th December 2022 at 8pm

Speaker: Richard Casey, Head of Clinical Development, Blue Cross/Senior Vice President, VMG

Our monthly webinar series is free for all VMG Members.  If you are a Member and have not yet activated your free registration for The Webinar Vet, click here for all the info you need.

Monthly Webinar Series
One hour
Online
Free to VMG Members
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