CPD Calendar 2024

Our next intake for the VMG ILM Level 5  Award, Certificate and Diploma in Veterinary Leadership & Management is in September 2024. If you would like to study with us, don’t delay – register now.

We also have 10 standalone CPD courses which run throughout the year:

  • Coaching & Mentoring (intakes in February, April, September and November)
  • Developing Teams NEW (intakes in September and February)
  • Leading Change (intakes in November and April)
  • Marketing & Client Experience (intakes in September and February)
  • Mental Health in the Workplace (intakes in February, April, September and November)
  • Practice Finance I* (intakes in September and February)
  • Practice Finance II* (intakes in April and November)
  • Project Management (intakes in November and April)
  • Quality Improvement (intakes in September and February)
  • Workplace Culture NEW (intakes in September and May)

*Each Practice Finance module is available every other intake. They cover different financial topics and can be taken individually.

Registration is open – follow the links in the descriptions below.

VMG Livestreams

Did you miss our sessions with PetsApp on using AI in Veterinary Practice and Mitigo’s Cybersecurity New Year’s Resolutions You Need to Make for your Veterinary Practice? You can watch them on our YouTube channel – here.

VMG Course: Coaching & Mentoring in the Veterinary Workplace

04 September – 04 November 2024

Do you support your colleagues at work?  Are you responsible for leading a team?  Not sure how to best encourage someone to develop a new skill or progress their career?  Want to be better at listening effectively, asking empathetic questions, or planning ongoing professional development?  Coaching and mentoring tools and techniques will help with all of these.

Coaching and mentoring are essential skills for any veterinary leader or manager.  This course will enable you to develop the skills, principles and practice required for effective coaching or mentoring in an organisational context.

On completing this course, you will be able to:

  • Define and justify the use of coaching or mentoring to benefit individuals and the organisation
  • Explain and demonstrate the knowledge, skills and behaviours required to be an effective coach or mentor in the veterinary sector
  • Identify potential barriers to coaching or mentoring in the veterinary context and develop strategies to minimise these
  • Evaluate the impact of coaching or mentoring on the individual and the organisation.

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Developing Teams in the Veterinary Workplace

11 September – 11 November 2024

This module will help to enhance your ability to develop and lead teams to improve performance.

On completing this module, you will be able to:

  • Explain the importance of team leadership in achieving organisational goals and objectives
  • Evaluate team performance
  • Critically review your own ability to develop and lead teams
  • Implement positive changes to your team leadership skills and behaviours

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Leading Change in the Veterinary Workplace

09 December 2024 – 10 February 2025

Learn how to understand and develop a culture of innovation and improvement and be able to effectively lead your organisation through change.

On completion of this module, you will be able to:

  • Explain leadership and team responsibilities in shaping organisational culture
  • Support staff to innovate and contribute creative ideas in the workplace
  • Evaluate new opportunities, assess feasibility and viability, and justify managed risk
  • Create, implement and monitor a change management plan

This module will cover organisational culture, stakeholder mapping; types of innovation, phases of innovation activity, promoting creativity; evaluation and validation, feasibility and contingency planning; improvement techniques, incremental vs business process re-engineering; tools for effective critical decision-making; project management tools and techniques; human and financial factors; risk and uncertainty management; and intellectual property.

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Marketing & Client Experience

11 September – 11 November 2024

Do you find setting customer service standards challenging? Not sure how to differentiate your practice from your competition? Want to be better at keeping track of how well your marketing messages are being received, how your clients perceive your practice, or where potential areas of expansion might be? Marketing skills will help with all of these.

This course will introduce you to the principles and practice of contemporary marketing, supported by theories of client attraction and retention, buyer behaviour, and purchase decision-making, to enable you to understand and implement positive, effective marketing in your workplace.

On completing this course, you will be able to:

  • Explain and use the marketing mix and evaluate a range of marketing strategies for your practice
  • Develop and implement recommendations to improve marketing strategies
  • Identify and analyse current and future client markets
  • Appraise your practice’s client experience and make recommendations for improvement

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Mental Health in the Veterinary Workplace

04 September – 04 November 2024

Our training initiative from the Veterinary Management Group (VMG) aims to educate veterinary leaders and managers on mental health in the workplace.

The course is delivered via our VMG’s online learning platform and can either be taken as a standalone CPD course, or as a module for those already undertaking our ILM-accredited veterinary leadership and management qualifications. The module includes online resources and reading materials and a case study-based online workshop to consolidate and contextualise the online learning materials.  The workshop covers employers’ obligations from the Equality Act, mental health, and reasonable adjustments.

On completing this course, you will be able to:

  • Assess your organisation’s approach towards mental health, and identify examples of good practice both within the veterinary sector and beyond
  • Assess your own mental wellbeing and its potential effect on others
  • Support a staff member with a mental health concern including appropriate communication, signposting, providing reasonable adjustments, return to work, and record-keeping
  • Critically evaluate your own ability to manage stress
  • Evaluate the effectiveness of an organisation in dealing with workplace stress, and identify and implement improvements.

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

This course meets the requirements for the RCVS Practice Standards Scheme module ‘Practice Team’, on understanding the Equality Act, mental illness prevention and managements, and line manager training on mental health awareness.

Cost: £99+VAT.  Discounts are available for those sending groups from the same practice; please contact course admin ruth.peet@vetmg.com for more information.

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CPD Course
25 hours
Online
£99 + VAT

VMG Course: Practice Finance I

04 September – 04 November 2024

Do you find practice accounts daunting?  Not sure how to read your P&L?  Want to be better at keeping track of your client debtors, managing your cashflow, reporting on profits or planning for future growth?  Practice Finance skills will help with all of these.

Understanding practice finances is essential for any veterinary manager.  This course will introduce you to the principles and practice of business finance, to enable you to effectively and efficiently manage financial aspects in your workplace.

On completing this course, you will be able to:

  • Explain the importance of cash flow management to a veterinary organisation
  • Explain the purpose and function of the main financial documents used in a veterinary organisation
  • Assess general organisational performance using appropriate financial measures
  • Calculate a range of financial ratios to assess financial performance
  • Explain and use budget-setting techniques to predict performance and control costs

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Practice Finance II

09 December 2024 – 10 February 2025

The purpose of this module is for you to understand how budget construction and control are used to manage performance, review performance, and put together a financial case for a new project.

On completion of this module, you will be able to:

  • Explain and apply the financial concepts use to inform management decisions
  • Review an organisation’s financial planning process and recommend improvements
  • Measure and monitor financial performance using a range of evaluation techniques

This module will cover budget planning and preparation; responsibilities of budget holders; budgetary control, organisation and administration; variance analysis and corrective actions; cost analysis, revenue, capital expenditure and break-even analysis; financial evaluation techniques; revenue expenditure recommendations; and presenting financial information.

There is no requirement to have completed our Practice Finance I module before taking Practice Finance II. The modules are self-contained and cover different aspects of practice finance.

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Project Management in the Veterinary Workplace

02 December 2024 – 24 February 2025

Do you find setting completion deadlines challenging? Not sure how to estimate costs for a new service? Want to be better at keeping track of how efficiently a branch surgery is running, or how workload is allocated among a nursing team, or how progress updates are communicated through the practice? Project Management skills will help with all of these.

Running projects is an essential skill for any veterinary manager.  This course will introduce you to the principles and practice of project management, to enable you to manage projects of any scale effectively and efficiently in your workplace.

On completing this course, you will be able to:

  • Plan a project, with appropriate stakeholder input
  • Implement a project plan
  • Use a range of project management tools and techniques with confidence
  • Set and monitor targets and outcomes
  • Critically evaluate your own ability to manage a project at work

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Quality Improvement in the Veterinary Workplace

04 September – 04 November 2024

Learn how to carry out a work analysis in an area of your organisation, understand stakeholder requirements, and implement quality improvement.

On completing this module, you will be able to:

  • Explain the strategic context and purpose of work analysis and quality improvement
  • Conduct a work analysis and identify potential improvements
  • Implement and evaluate appropriate decision-making techniques
  • Develop, implement and evaluate quality improvement plans

This module will cover work analysis methods and techniques; organisational aims, goals and purpose; relationships between functional areas, business processes and working practices; efficiency, effectiveness and productivity; quantitative and qualitative data; cost-benefit analysis, decision matrices and paired comparison techniques; quality systems, quality assurance, quality control and auditing; internal and external stakeholders, customer satisfaction and success criteria; and benchmarking service standards.

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Course: Workplace Culture in the Veterinary Organisations

11 September – 11 November 2024

This module is designed to help you understand workplace culture – the factors that both influence it and are influenced by it; -and the impact of personal and professional ethics on a veterinary organisation.

On completing this module, you will be able to:

  • Analyse an organisation’s policies, ethics and cultural norms and the impact they have on its people and performance
  • Evaluate the impact of the social and cultural environment on the way a veterinary organisation operates

The course consists of preparatory work, a live interactive workshop, self-directed online learning, and real-world coursework exercises to bring your new knowledge and skills to life.  On completion, you will receive a CPD certificate verifying 25 hours of CPD.

CPD Course
25 hours
Online
£154 – £190 +VAT

VMG Congress 2025

24th & 25th April 2025

Save the dates!

After two glorious days of learning, companionship and fun, we look forward to welcoming you back to the Crowne Plaza in Stratford on Avon next year. Block your calendar and join us on Thursday 24th & Friday 25th April 2025!

See you next year!

CPD
2 days
Crowne Plaza, Stratford upon Avon
Details coming soon.
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