CPD Calendar 2020

We are all working in exceptional and unprecedented times, working virtually and often at arms-length from your clients mean that more than ever, going the extra mile with excellent customer service will be paramount in your support and can really make a difference to owners and practice life. Pet loss is tough for all and during this Pandemic it has been immensely hard for owners to cope. Providing the best practice support techniques and tools can make all the difference.

In this engaging and essential 5 hour CPD training workshop, running on a number of dates, we will provide you with an updated view on pet loss and grief in these current times. We will equip you and your teams with the support tools to feel confident in providing the best possible service from a wealth of topics like quality of life, euthanasia and self- care.

Following the success of our first virtual summit in June, we’re turning our focus to all things management in our Focus on Leadership and Management Virtual Summit, on Tuesday 1st December 2020.

We’ve brought together the best from our ‘Progressing into Management’ and ‘Management Mastery’ CPD days incorporating how things have changed and will continue to change in a post-Covid world, to bring you the most up-to-date management practices and advice.

The day will include two streams of live and interactive sessions from those at the forefront of management training, along with a digital exhibition.

All sessions will be recorded and made available to attendees after the event, so you can catch up on every lecture at your leisure.

We’re delighted to announce the return of LionSpeak‘s Katherine Eitel Belt who heads up a fantastic line-up of speakers that also includes:

• Becky Armstrong, Sparkle Coaching and Development
• Becky Dobell, VetPartners
• Dr Elizabeth Jackson, School of Management, Curtin University, Western Australia
• Whilmari Swift, Vet Dynamics
• Richard Casey, Blue Cross & VMG

This year has obviously been a learning curve for all of us, so we’ll finish up with a panel session with a Practice Manager, Head Receptionist, Head Nurse and a practice owner on what they’ve learnt in 2020.

Click here for full synopses of the sessions confirmed to date.

This day is a must for those taking their first step into management along with those who have been in management roles for a while and looking to enhance their skills and knowledge. As such, we’re giving practices the opportunity to sign up one team member, then bring the rest for just £25 each.

We are all working in exceptional and unprecedented times, working virtually and often at arms-length from your clients mean that more than ever, going the extra mile with excellent customer service will be paramount in your support and can really make a difference to owners and practice life. Pet loss is tough for all and during this Pandemic it has been immensely hard for owners to cope. Providing the best practice support techniques and tools can make all the difference.

In this engaging and essential 5 hour CPD training workshop, running on a number of dates, we will provide you with an updated view on pet loss and grief in these current times. We will equip you and your teams with the support tools to feel confident in providing the best possible service from a wealth of topics like quality of life, euthanasia and self- care.

We’re delighted to announce our plans for Congress 2021, taking place from 14-15 May 2021 at the ICC Wales, Newport, Wales.