Deputy Practice Manager – Dragon Vets, Cheltenham, Gloucestershire

Dragon Vets have an excellent opportunity for a Deputy Practice Manager to join their friendly team! You will work alongside the practice manager, clinical directors, and financial administrator to help with the smooth running of the practice. Other duties include;
  • Maintaining a high standard of customer and clinical care
  • Liaising with HR, BSM and IVC
  • Managing customer concerns
  • Supporting the finance administrator with debt management
  • Co-ordinate maintenance and servicing of equipment in the practice
  • Co-ordinating practice standard inspections and progressing in the scheme
  • Implementing and adhering to health and safety protocols
  • Marketing of the business
  • Covering financial duties whilst the current administrator is on leave
  • Organising, conducting, and taking minutes from meetings between different departments

The hours are 37.5 hours across 5 days per week, with flexibility in how these hours are made up. No Weekend or out of hours work.The salary for this role is up to £30,000 depending on experience.

About Us

Dragon Vets is a thriving purpose-built practice in Cheltenham, we are well established and have a strong client base. We have 6 sites, with our main hospital site at the racecourse where we also run our own OOH service known as Chelvets.
We have 4 clinical directors, a large team of vets and registered veterinary nurses, student veterinary nurses and animal nursing assistants, supported by our experienced team of receptionists and a financial administrator who manages payroll, debt, and invoicing.
Applicant Requirements 

Experience in the veterinary sector/a similar role is desirable. Our perfect applicant would also hold further management qualifications, but this is not essential. We are looking for applicants with good written and verbal English, the ability to manage people, deal with complaints and some knowledge of payroll and HR. Good organisational skills are essential, as is being a team player who likes tea & cake!

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
If this position is of interest to you then please get in touch.


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