Are you an experienced leader with a passion for exceptional customer service? The Rowe Veterinary Group is looking for an enthusiastic and dedicated Veterinary Practice Director to step into a vital role during our Practice Director’s maternity leave. You’ll play a pivotal role in maintaining the high level of client and customer care that defines our business.
Find Flexibility with The Rowe Veterinary Group
Ideally the shift pattern will be 40 hours per week spread across 5 days.
We are open to exploring flexible working arrangements, such as part-time options, shorter shifts, or hours that align with school schedules. Although the role encompasses the responsibilities of a full-time position, we’re happy to discuss the possibility of condensed hours over 4 days, keeping your needs in mind.
Why Join our Exceptional Team?
As the Veterinary Practice Director, you will step into a dynamic and pivotal role that contributes to the overall success and excellence of our practice. Your exceptional leadership and organizational skills will be put to the test as you oversee various aspects of our operations, ensuring that our clients, patients, and team members receive the highest level of care.
- Lead and nurture our team members to ensure a consistently high standard of clinical and customer care.
- Support day-to-day operations to ensure the smooth running of the practice.
- Conduct practice team meetings in collaboration with senior staff members.
- Ensure the team operates effectively and efficiently.
- Provide guidance and support to less experienced staff.
- Address client concerns and manage complaints with empathy and professionalism.
- Demonstrate a strong understanding of our business and its operations.
- Manage financial aspects, including budgeting, invoicing, payroll, and cash management.
- Implement effective marketing strategies to enhance our presence.
- Organize and manage the practice’s schedule, including holiday and sickness cover.
- Collaborate with HR on employment matters and recruitment.
- Uphold and enforce health and safety policies.
- Coordinate maintenance and repairs within the practice.
Your Role in Our Team:
As the Practice Director, you’ll work closely with our Clinical Directors and referrals manager to uphold the Rowe Veterinary Group’s standards. Leading teams across 6 sites, you’ll oversee the Practice Leadership teams, including Veterinary Clinical Leads, Head Veterinary Nurses, and Branch Managers or Head Receptionists.
At The Rowe Veterinary Group, no two days are alike, offering you the excitement of independent work and the opportunity to rise to new challenges. If you’re ready to make a difference in the lives of our clients, patients, and team members, we invite you to join us as a Veterinary Practice Director. Join us in creating a positive impact on pets and their owners. Apply now to become a valued member of The Rowe Veterinary Group family as a Veterinary Practice Director!
Group Practice Director – Maternity Cover
Salary up to £45,000 DOE