The Head of Membership Operations will have responsibility for leading the organisation’s operations, service delivery, and development plans.
Growing our reach, scaling up our services and extending our offer are key to the next phase of our ambitious plan to extend and deepen our support for industry leaders and managers.
You will have a key role to play in our successful growth by ensuring our operations run smoothly and by leading the development of our existing services (particularly our event and membership services) alongside building new member services.
Overall, you will ensure we deliver high quality services cost effectively.
The main areas will be:
Lead and manage day-to-day operational delivery
Delivery and Development of VMG’s services
Quality, compliance and reporting
People and culture
Planning, performance and budgeting
A degree or equivalent
You will have a proven track record in a senior membership role for a Trade Association, Professional Body or similar membership based organisation.
You will have solid membership strategy experience.
Happy to work from home and manage a team remotely.
Basic Salary £43,000-£45,000 dependant on experience plus Pension Scheme and CPD Allowance
Full Time, Permanent
For more information and to apply for this role, please follow this link to membershipbespoke, who are acting as recruitment agents in relation to this role.
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion.
membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.