Head Receptionist – Vets4Pets, Northamptonshire

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Northampton Vets4Pets practice to start as soon as possible.

What your typical day will look like

Your focus is to provide an exceptional service to our clients and the best care possible to their pets – providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

The successful candidate will assist with the day-to-day organisation and management of our reception team, ensuring a high level of customer service is delivered at all times and most importantly, help to devise new and innovative ways to drive the practice forward.

This is role offers 40 hours per week and will include weekends on a rota basis.

Person Specification

You will bring enthusiasm and drive to your role.  Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.  Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

The ideal candidate will have:

  • Previous experience in a client services role including team leadership responsibility
  • Previous veterinary experience is preferable but not essential
  • Excellent administrative and organisational skills
  • Excellent communication skills
  • Attention to detail
  • Strong focus on delivering exceptional customer service


In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

We are an equal opportunities employer.

Apply for this role now

Related Jobs

Latest from Twitter