We are seeking a Head Veterinary Receptionist (Client Care Assistant) to join our 24-hour Hospital in Enfield. This is an exciting opportunity leading our front of house team, ensuring the smooth running of a busy reception area. This role requires a proactive and enthusiastic individual with previous management experience, a passion for customer service and exceptional communication skills. The successful candidate will be able to multitask, remain calm under pressure, and prioritise a busy work load whilst maintaining a friendly and welcoming disposition. Medivet is growing rapidly and it is an exciting time to join us – we encourage growth and development within your role and are truly committed to help our Medivet family members achieve their goals. Full time 40 hours a week
Overseeing and training the team Managing the reception team Welcoming and assisting clients and other branch staff into the hospital Dealing with a busy switchboard and arranging call backs Scheduling appointments Updating client files with laboratory data Taking payments Ensuring the consult rooms are fully stocked Ensuring the practice is maintained to a high standard Strong relationship with the clinical team and practice administrator to ensure the teams are working cohesively
Skills and Experience
Previous management experience is desirable, the salary is dependant on experience and time with the company if internal.
We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry. We’re always looking for people who aspire to stand out in their field, and it’s this vision and enthusiasm that forms the foundation of how we work. Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres. We provide ongoing support to our teams, both in practice and through our dedicated training centre. This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.
For more information and to apply, please follow this link…