Head Veterinary Receptionist – Toachim House Veterinary Surgery, Faversham, Kent

We are seeking a Head Receptionist to join our Faversham Clinic. This is an exciting opportunity leading our front of house team, ensuring the smooth running of a busy reception area. This role requires a proactive and enthusiastic individual with ideally previous management experience but not essential, a passion for customer service and exceptional communication skills.

The successful candidate will be able to multitask, remain calm under pressure, and prioritise a busy work load whilst maintaining a friendly and welcoming disposition. Medivet is growing rapidly and it is an exciting time to join us – we encourage growth and development within your role and are truly committed to help our Medivet family members achieve their goals. 40 hours a week

Key Accountabilities

Overseeing and training the team Welcoming and assisting clients into the hospital Dealing with a busy switchboard and arranging call backs Scheduling appointments Updating client files with laboratory data Taking payments Ensuring the reception area is well maintained and fully stocked Ensuring the practice maintains its high standard

Skills and Experience

Reception and administration experience is essential, minimum of three years in the last 5 years. Experience of managing staff Customer service experience Animal lover

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