Hospital Facilities and Outreach Service Manager – Blue Cross, London

Blue Cross are one of the UK’s leading animal welfare organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

We have a new opportunity for a Hospital Facilities and Outreach Service Manager to join our team at our animal hospital in Victoria on a six month fixed term contract. Our Victoria animal hospital helps around 10,000 unique pets every year in the heart of London. It is the flagship hospital spanning six floors with six consultation rooms; two theatres and four minor procedure rooms. We offer 24/7 emergency care and treat mainly dogs and cats but occasional get the slightly unusual pet through our doors!

What is the role?

The Hospital Facilities and Outreach Service Manager will line manage the ambulance/mobile van service team along with the maintenance person and ensure delivery of the mobile van veterinary service and animal ambulance transfer service. They would also ensure that the hospital site in Victoria and all the vehicles that serve it are safe and fit-for-purpose. They would also ensure that maintenance and repairs are programmed and carried out in a professional timely and cost-effective manner with full H&S compliance. This role involves having responsibility for specific aspects of the hospital including facilities and building maintenance and outreach services.

This is a very mixed role requiring flexibility and the ability to turn your hand to a wide variety of tasks and problem solving. These include support to staff, physical inspections of maintenance, reactive and planned new works.

The standard hours are 35 hours per week over 5 days on a locally agreed rota to include weekends and bank holidays.

If you excel in an environment where you can see the difference you make every day then this is the role for you. Interested? Then apply and lets work together to see if this is the role for you.

To apply for this role, all candidates must complete the online application process.

Want to know more the detail? Great! We have attached the job description which hopefully gives you everything you need.

What is required?

We are looking for people with the following:

  • Line Management experience
  • Experience of property/buildings management
  • Sound working knowledge of modern buildings including mechanical and electrical aspects
  • Knowledge of facilities management
  • Excellent communication skills both verbal and written
  • Strong customer service skills
  • Valid manual driving licence
  • IT skills including MS Office
  • Strong analytical and problem-solving skills
  • Experience of working to tight deadlines
  • Excellent time management skills
  • The ability to produce detailed and clear reports
  • Negotiating skills
  • Ability and willingness to travel to multiple sites across London

It would also be great if you had:

  • Experience of remote team management

To apply for this role, all candidates must complete the online application process.

To read more about the benefits Blue Cross has to offer, please click on What We Offer.

Please be aware that due to the current circumstances with COVID19, interviews will be held virtually.

Salary: £33,970 – £39,500 plus London Weighting Allowance of £3,954 per annum
Grade: 3.2
Closing Date: 24 September 2020

We reserve the right to close this vacancy early should we receive an overwhelming response.


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