HR Manager – Head Office, Goddards, Wood Green, London

Are you an experienced senior HR Officer or HR Manager looking for a new challenge? This is a new role due to expansion of our Personnel and Development department and we are looking for an astute and personable individual to join us on our journey.

The Goddard Veterinary Group is a family-run practice with clinics throughout Greater London. Arthur Goddard started the business in 1952 and his son, Philip, took over the reins in the late 90’s and remains the practice principal. We are now the largest family-run veterinary practice in the UK and have 44 branches, 3 hospitals, and our own nursing college. We believe that life is better with pets and want to see a world enriched by the people-pet bond, so we deliver high quality care for people and their pets. We have a great reputation for looking after our colleagues; over 20% of our team have been with us 10 years or more. Please take a few minutes to look at our numerous 4 and 5-star reviews on Indeed.

Our ideal candidate is a graduate with post graduate HR qualifications – CIPD qualified and would need to have the following key competencies:

  • Proven experience as a senior HR Officer or HR Manager
  • A comprehensive understanding of employment legislation
  • Proficient in the utilisation of an HRIS
  • Demonstrated experience of leading employee change programmes
  • Strong organisational and time-management abilities
  • Excellent communication and interpersonal skills
  • Strong attention to detail
  • Competencies aligned with GVG Commitments

The role would involve the following areas:

Compliance and Employment Legislation

  • Support the HR Director in the development of employee policies, updating them as required to meet legislative and corporate changes
  • Ensure employee files are set up in accordance with employment legislation and company guidelines
  • Review employment and working conditions to ensure legal compliance (would include risk assessments)
  • Provide counselling to line managers on policies and procedures
  • Complete annual HR audit and equal pay review audit
  • Conduct statutory minimum pay review to ensure meeting legislative requirements

Performance Management / Employer Relations / Liaison with External Employment Law Advice Provider

  • Assist in performance management processes (including PDP’s & capability discussions)
  • Assist in unplanned/long term absence management
  • Support line managers in the management of disciplinary and grievance issues, including following the correct processes and procedures
  • Maintain probation and appraisal logs and liaise with managers for completed reviews

Reward and Reporting

  • Liaise with payroll to ensure transfer of relevant information
  • Produce accurate employee data reports in a timely manner for the Board and other business requirements
  • Support the annual salary review programme

You will be working with a small dedicated team and would report directly to our Director of Personnel and Development and would be supported by our HR admin support. The role will require regular travel to our practices around Greater London and sometime spent at our Head Office in Woodford Green. Some remote working maybe considered.

The salary is in the region of £60k, depending on experience. You will be working with a great company, which really cares about its employees, and offers an excellent benefits package including;

  • Increasing holiday allowance (up to 6 weeks)
  • BUPA private health insurance
  • Simplyhealth Care: cash back / refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropody fees etc, plus generous shopping and leisure discounts. Simplyhealth also provides a 24/7 employee assistance programme
  • £2000 CPD allowance
  • Staff introduction incentive
  • Cycle to work scheme

If you are interested in this rewarding role and working with a well-established independent family-run business, please call Jeremy Stewart, Director of Personnel and Development, on 020 8506 5984 for an informal chat or apply now with a covering letter and CV to

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