Operational Supervisor – Blue Cross Southampton, Hampshire

As part of the management team you will work alongside the rehoming and veterinary supervisors, ensuring the smooth running of the centre and in particular, supporting the centre manager with legal compliance, health and safety and day to day operations.

You will be responsible for developing and supervising a team to provide and deliver an excellent service with high standards of customer experience and animal welfare.

The standard hours are 42 per week are on a locally agreed rota, to include bank holidays and weekends.

What is required?
We are looking for people with the following:
• Full manual driving licence
• Experience of caring for dogs, cats and small animals in a rehoming or similar environment
• Demonstrable experience of working in a busy customer service environment
• Experience of performance management, supervising and mentoring a team
• Experience of working in a challenging environment whilst successfully managing multiple tasks and resolving problems and customer concerns
• Experience of overseeing property maintenance
• Knowledge of basic veterinary procedures
• Experience of working to strict health and safety procedures.
• Experience of working within a budget
• Excellent communication, literacy, numerical, computer and administrative skills
• Experience of organising team rotas in a multifunctional workplace
• Experience of ordering stock/supplies

It would also be great if you had:
• Media Skills qualification or a high level of competence with media related IT packages
• Public speaking
• Cash handling and banking duties
• IOSHH Qualification
• First Aid at Work Qualification
• Microchip implanter qualification

Why work for Blue Cross?
• 38 days annual leave (including bank holidays)
• Employee Assistance Programme
• Holiday exchange & enhanced parental leave
• Annual volunteer days
• Huge range of discounts across high street stores, insurance services & more
To read more about the benefits Blue Cross has to offer, please visit the ‘why work for us’ page on our website.

Salary: £21,622 to £25,000 per annum
Grade: 4.1
Closing Date: 12th August 2022
Interview Dates: 23rd & 24th August 2022

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross are one of the UK’s leading animal welfare organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

At Blue Cross we are passionate about our commitment to diversity, inclusion and removing barriers, should you like to discuss any reasonable adjustments or changes to our recruitment process to support you to be your best then please get in touch. You can get in touch with us either via email at jobs@bluecross.org.uk, via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from suitably qualified, experienced and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

Operational Supervisor, Southampton rehoming centre
12 month fixed term contract (maternity cover), full time

Operational Supervisor JD, Apr 19.pdf  

To apply for this role, all candidates must complete the online application process.

Apply now

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