Operations Manager –  Cats Protection, Remote/South West

We have an opportunity for an Operations Manager to join our team. You will join us working 35 hours per week, on a permanent basis and will be based from home with regular travel across the South West. You will need to live in this region. In return you will receive a salary of up to £46,581.14 per annum plus car allowance and excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

In addition, our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!

Responsibilities of our Operations Manager:

As an Operations Manager you will be responsible for planning, financial oversight, delivery and development of operational plans and objectives across field based teams ensuring that they are aligned to the national strategy and its growth objectives. You will provide strong leadership, management and support, promoting both behavioural and cultural change, in order to empower and develop their teams to reach their full potential and to deliver outcome focused results.

What we’re looking for in our Operations Manager:

  • significant management experience including: accountability for successfully drafting and delivering business and operational plans including evaluation of effectiveness
  • proven experience of leading and managing employees and volunteers
  • experience of planning and implementing new processes and systems across a multisite organisation
  • strong interpersonal skills and experience of engaging and working collaboratively with multiple stakeholders
  • Experience of working in branch or confederated volunteer led structure
  • a full driving license is essential and willingness to travel is essential

What we can offer you:

  • salary of up to £46,581.14 per annum
  • car allowance
  • generous annual leave entitlement
  • contribution pension scheme
  • life assurance scheme
  • range of health benefits including private healthcare
  • Employee Assistance Programme
  • and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 13 March 2024

Virtual interview date: w/c 25 March 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.


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