An exciting opportunity for a Practice Manager has arisen at our Newmarket practice to start as soon as possible!
What your day will look like:
You will be effectively managing the practice to enable the delivery of professional animal healthcare services and supporting the Joint Venture Partner in delivering the identified business objectives to maximise potential.
Key accountabilities will include:
- Leadership: Effectively manage the team, resource planning to meet the needs of the business and ensure all colleagues receive relevant training and performance reviews
- Commercial acumen: Identify trends and business opportunities to drive performance, understand and identify gaps in the local market place and deliver against budget
- Client service: Ensure that the practice delivers outstanding client and patient care and respond to client complaints in a timely manner
- Compliance: Ensure the practice is compliant with the appropriate operating protocols and industry standards and maximise use of RX Works to its full potential
This is a part time role offering 21 hours per week (no weekends).
Vets4Pets Newmarket is committed to providing affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!
You will have experience of managing a team, excellent communication skills and be commercially minded. You will enjoy building relationships with not only clients and patients but with the wider team and you will have a passion for developing and coaching colleagues. You will have strong organisational skills and relish taking accountability and ownership within your role. Time management skills are a must as the role will involve prioritisation of day to day responsibilities as well as managing ad hoc tasks and emergency situtations as they arise.
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.