Veterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK, with three sites in Glasgow, Bamber Bridge, Penrith and Sunderland. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of the patient is our top priority.
We have just opened a brand-new state-of-the-art hospital in Bamber Bridge and an exciting opportunity has arisen for a professional and enthusiastic practice administrator to join our team.
The Practice Administrator will be the central link between the clinical and non-clinical needs of the practice’s operation but also with the wider Veterinary Vision team.
As a Practice Administrator, your role will encompass various crucial aspects, including health and safety, financial management (including debt and insurance), line management of the reception team and coordination of complaints. Working closely with our clinical team, you will play a pivotal role in maintaining our exacting standards of client and patient care.
Areas of Responsibility
- Implementing and adhering to H&S policies
- Co-ordinate maintenance and repairs within the practice
- Dealing with client concerns and complaints
- Supporting the team with the day to day running of the practice
- Regulatory Compliance Health and Safety, Data Control, Pharmacy, Waste and RCVS
- Successfully cascading information and decisions from senior leadership to the team
Benefits package includes:
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About us
Veterinary Vision offers a dedicated ophthalmology referral service for cases referred throughout the UK, with three sites in Charnock, Penrith and Sunderland. We are equipped with state-of-the-art operating facilities for all types of ocular surgery in a friendly, caring environment where the well-being of patient’s is our top priority.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
- Decision making and escalation awareness
- Regular communication with hospital director and other members of senior management
- Work with the clinical leads to ensure processes and protocols are in place, visible, understood and adhered to.
The ideal candidate will have the following:
- Excellent customer service and communication skills
- Highly motivated with a willingness to learn new skills
- Ability to remain calm under pressure
- Reliable and honest
- Organised and the ability to multitask and to work to deadlines
- Tactful and diplomatic
- Excellent organisational skills
- Experience of managing teams and line management
- Able to carry out instructions quickly and accurately
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk
