Practice Manager – Bristol Filton Companion Care, Avon

Are you a People Leader? Do you have the passion to inspire and motivate others in a fast and dynamic veterinary practice setting? Bristol Filton Companion Care are seeking the right person to join the team as a Practice Manager!

If you have great problem-solving abilities, love to plan and execute bespoke projects as well as manage the HR requirements of a diverse and inclusive veterinary team this may be the role for you. Previous experience of managing a vet team is not essential, but proven leadership, planning and a motivating personality are qualities we will prioritise.

You will be responsible for enabling the business to operate effectively on a daily basis and most importantly will be able manage, encourage and motivate the team as a whole. You will be effectively managing the practice to enable the delivery of professional animal healthcare services and supporting the Joint Venture Partner in delivering the identified business objectives to maximise potential.

What will you do?

  • Take full responsibility for the day-to-day operations in the practice, including managing colleague rotas and holidays
  • Ensure our practice ethos of being the friendliest practice in the area permeates all that we do and offer
  • Client debt control and processing insurance claims, banking and other finance duties
  • Be responsible for heath & safety within the surgery
  • Recruit, train and develop our team, including running the appraisals process
  • Be responsible for managing client complaints with support from the Joint Venture Partner
  • Manage your own diary to achieve all of the above

This role is full time working 40 hours per week

What will you need?

  • Experience of managing a team
  • Excellent communication skills and be commercially minded
  • You will enjoy building relationships with not only clients and patients but with the wider team
  • Have a passion for developing and coaching colleagues
  • You will have strong organisation skills and relish taking accountability and ownership within your role
  • Time management skills are a must as the role will involve prioritisation of day to day responsibilities as well as managing ad hoc tasks and emergency situations as they arise

In return, we offer benefits including 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks via our Reward Hub, in-house career development opportunities, pension and holiday allowance.

Brand: Companion Care

Location: BS34 7JL

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