Practice Manager – Glenbrae Veterinary Clinics, Bearsden, Dunbartonshire

An exciting opportunity has arisen for a Practice manager to join our team here at Glenbrae Vets, Bearsden!

Some duties include but are not limited to:

  • Working alongside the Clinical Director to engage and lead the staff. Promoting a no blame culture and keeping a positive outlook. Looking out for the wellbeing of the team.
  • Payroll
  • Maintaining a high standard of client care and the reputation of the clinic
  • Liaising with HR, BSM and IVCE on a daily basis
  • Managing customer concerns and dealing with complaints
  • Co-ordinate maintenance and servicing of equipment in the practice
  • Co-ordinating practice standard inspections and progressing in the scheme
  • Implementing and adhering to health and safety protocols
  • Delivering operational efficiency and effectiveness
  • Marketing of the business to the local community
  • Understanding the financial P&L and making decisions that will positively affect the practice

Rota and Salary

5-day week. Working hours are flexible and can be negotiated

Salary of up to £38,000 depending on experience

About Us

We are 100% small animal and have 3 very busy clinics. We have all the expected equipment including dental Xray, ultrasound, laser and laporoscopic equipment. We are very proactive as a clinic and offer conventional and holistic healthcare. We offer physiotherapy, laser therapy, stem cells therapy and laporoscopic spays. Our team is well established, and we have a great deal of expertise.

About the Team and Culture

We have a fabulous team of 10 additional vets, 8 RVNs and 1 soon to be 2 SVNs as well as an extensive Client Care Advisor and Admin team. Our team are great fun and enjoy going for walks and out for dinner etc . We have a wide range of hobbies from climbing, cycling and paddle boarding.

Applicant Requirements

  • We are looking for a good communicator who can lead by example. Someone who is enthusiastic and has energy to drive the business and look after a well-established team and clientele.
  • Must be approachable and show attention to detail in their work
  • Someone who will aid the health and wellbeing of staff and bring new ideas and a fresh look.
  • Someone who will complement the CD and work well as part of a team
  • Understanding of veterinary practice would be beneficial. Ability to prepare and manage budgets. Understanding of P+L

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

If this position is of interest to you then please get in touch.


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