Practice Manager – Glenbrae Veterinary Clinics, Bearsden, Dunbartonshire

An exciting opportunity has arisen for a Practice manager to join our team here at Glenbrae Vets, Bearsden!

Some duties include but are not limited to:

  • Working alongside the Clinical Director to engage and lead the staff. Promoting a no blame culture and keeping a positive outlook. Looking out for the wellbeing of the team.
  • Payroll
  • Maintaining a high standard of client care and the reputation of the clinic
  • Liaising with HR, BSM and IVCE on a daily basis
  • Managing customer concerns and dealing with complaints
  • Co-ordinate maintenance and servicing of equipment in the practice
  • Co-ordinating practice standard inspections and progressing in the scheme
  • Implementing and adhering to health and safety protocols
  • Delivering operational efficiency and effectiveness
  • Marketing of the business to the local community
  • Understanding the financial P&L and making decisions that will positively affect the practice

Rota and Salary

5-day week. Working hours are flexible and can be negotiated

Salary of up to £38,000 depending on experience

About Us

We are 100% small animal and have 3 very busy clinics. We have all the expected equipment including dental Xray, ultrasound, laser and laporoscopic equipment. We are very proactive as a clinic and offer conventional and holistic healthcare. We offer physiotherapy, laser therapy, stem cells therapy and laporoscopic spays. Our team is well established, and we have a great deal of expertise.

About the Team and Culture

We have a fabulous team of 10 additional vets, 8 RVNs and 1 soon to be 2 SVNs as well as an extensive Client Care Advisor and Admin team. Our team are great fun and enjoy going for walks and out for dinner etc . We have a wide range of hobbies from climbing, cycling and paddle boarding.

Applicant Requirements

  • We are looking for a good communicator who can lead by example. Someone who is enthusiastic and has energy to drive the business and look after a well-established team and clientele.
  • Must be approachable and show attention to detail in their work
  • Someone who will aid the health and wellbeing of staff and bring new ideas and a fresh look.
  • Someone who will complement the CD and work well as part of a team
  • Understanding of veterinary practice would be beneficial. Ability to prepare and manage budgets. Understanding of P+L

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

If this position is of interest to you then please get in touch.

IVC150

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