Practice Manager – Grahams Road Vet Clinic, Falkirk, Stirlingshire

Here at Grahams Road Vets, we are looking for a friendly and enthusiastic Practice Manager to join our team. Your duties/responsibilities will include:

  • Promoting business development.
  • Leadership of the team.
  • Handling HR incidents.
  • Processing Payroll, scheduling of staff, absence management, approval of holiday requests and arranging adequate cover.
  • Recruitment.
  • Debt management.
  • Handling complaints.
  • Help maintain practice standards.
  • Promote growth of employees as individuals as well as a team.
  • Supporting the Clinical Director in practice management.
  • Providing consistently high standard of customer care.
  • Focus on effective support functions, including maintenance, health and safety, and finance.
  • Set the standard for professional conduct and encourage team involvement.

This is a full-time permanent role working 40 hours over 4/5 days per week. There are no weekends or out of hours cover.

About us here at Grahams Road Vets

Grahams Road Vets is a long-established practice with a loyal customer base. We believe in providing an excellent standard of care to our patients and clients. Our practice has all the usual in-house facilities and equipment aimed to ensure we offer the highest possible standard of care to our patients including ultrasound- including cardiac probe, blood analysers, microscopy, x-rays and more. We have a long standing, faithful client base.

Meet the team!

The practice currently has 4 Veterinary Surgeons including the Clinical Director, one of which has a post graduate certificate in small animal medicine and an interest in echocardiography, another has an interest in ocular surgery and performs acupuncture for pain management. We have 3 Registered Veterinary Nurses, a Student Nurse and an Animal Care Assistant. The teams are stable and confident, and our culture prioritises wellbeing and supporting one another. We are a vet nurse training practices with an emphasis on sharing knowledge and developing each other’s skills.

What we look for in a Practice Manager

The ideal candidate will possess veterinary management experience, demonstrating confidence, proactivity, and effective communication skills. Your responsibilities will encompass all aspects of practice management, requiring proficiency in finance, payroll, and health and safety. Essential leadership skills are necessary for coaching and motivating the team, conducting staff appraisals, organising practice meetings, and facilitating training. Proficiency in practice management systems, including scheduling, diary management, Outlook.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Permanent, Full time
Salary up to £34,000 depending on experience

Posted on 09/02/2024

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