Practice Manager – Medivet 24 Hour Dearne Valley, Rotherham, South Yorks

Our well-established Medivet 24-hour Dearne Valley Centre is seeking a Practice Manager to join the team.

This is a brand-new role responsible for supporting the non-clinical day-to-day running of a busy hospital as well as managing and leading a team of Veterinary Surgeons, Nurses and support staff.

Dearne Valley is a 24 hour purpose built facility with up to date digital x-ray, ultrasound and full body CT scanner and an in house laboratory. The practice has 3 large consulting rooms, 2 theatres, large prep area, internal lab facilities and large learning and office spaces. We are currently having a refurbishment to increase our consult rooms and develop our client facing areas to further enhance the client journey. The team is dynamic, overflowing with enthusiasm and drive which is contagious and makes everyone strive to achieve their best.

We are committed to providing a high quality, good value and honest veterinary service to all pets, both day and night. Building strong relationships with each other and our clients is important to us, while pushing forward with new techniques and management of cases.

As a Practice Manager, you will play a pivotal role in shaping the success and growth of the hospital. You will have the opportunity to make a positive impact on the lives of our patients, clients, and team members, while ensuring a happy work environment and a healthy work-life balance for all staff. We encourage growth in all our staff and opportunities for further education and study are available.

Role accountabilities

  • Assist with financial and operational performance as well as the overall team performance and engagement.
  • Maintain high clinical standards, in line with the RCVS Practice Standards Scheme.
  • Review rotas and ensure correct staffing levels with support from the regional team.
  • Oversee the non clinical day-to-day running and organisation of the team, building, equipment and stock control.
  • Monitor TOIL, time management & night staff commission.
  • Maintain correct Health and Safety protocols and documentation.
  • New staff inductions, management of EMS programme.
  • Liaising with our central recruitment team to manage recruitment on a practice level.
  • All aspects of line manager duties to include managing individual and team performance.
  • Explore, review and implement any essential changes following team or client feedback, as required.
  • Organise and minute staff meetings, including critical event reviews and clinical audits.
  • Oversee the debt management and accounts, direct line management of the accounts administrator.

Your skills and experience

  • Strong organisational and leadership skills.
  • A keen eye for detail and a passion for developing colleagues and the practice.
  • Proactive, approachable and able to communicate confidently with people at all levels and can build strong relationships with both colleagues and clients.
  • Confident in ability to make balanced decisions under pressure; considering patients, owners and the business.
  • Able to prioritise work based on deadlines and importance.

About us

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference.  This is as true for our colleagues as it is for our patients and clients.  Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

The opportunity£30,000 – £35,000 per year


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