Practice Manager – New Malden Vets, Kingston Upon Thames, Surrey

An exciting opportunity has arisen for our Practice Manager role at New Malden Vets.
This is a leadership role to work alongside Clinical Directors Harriet and Elizabeth in a busy, forward-thinking first opinion small animal veterinary practice.

Day to day duties include:

  • Leadership of the practice team.
  • Promotion and development/management of our fantastic reception team and client experience.
  • Business development and finance management.
  • Office management including stock control, schedules, holiday and absence management.
  • Involvement in the HR team.
  • Run health and safety with the support of team members.
  • Oversee and take responsibility for debt management.
  • Dealing with complaints.
  • Help maintain ethics and professional standards.

Your work/life balance means a lot to us

We offer flexible working patterns that flex with you and your lifestyle. Whether you are looking to flex your rota hours to balance the school holidays, fix to navigate the school runs or just looking to strike that balance between home and work life. We can offer flexibility that actually works for you.

The rota could be flexible but ideally 4-5 days per week +/- weekends. The rota will be 30-40 hours/week total. No out of hours. Possibility to work occasional hours from home.

Salary up to £40,000 depending on experience plus a relocation allowance up to £2,500

About New Malden Vets

We are a busy small animal practice on SW London/Surrey borders who pride ourselves on giving client and their pets the service we would like to receive ourselves. We strive to high standards of general practice and are lucky to have a wide range of equipment and services to offer. To name a few these include digital x-ray, dental x-ray, cardiac/ abdominal ultrasound and multiparameter anaesthetic monitors.
We are proud of who we are and the standing we have in the local community. Links to central London are easy in less than 30 mins by train as well as A3 access to leave city life behind!

Come and join our friendly and supportive team!

We are a friendly crowd of varying ages and experience; 8 Vets, 9 Nurses, 2 Veterinary Care Assistants and 8 Receptionists. Our annual dog show is a highlight in the local calendar! Our culture in one of support and encouragement on every level to maintain our gold standard of care.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

To apply, please email your CV to Nicola at or call 07977242410 for more information.


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