Practice Manager – Willow Veterinary Centre, Hellesdon, Norwich

A fantastic opportunity awaits you here at Willow Veterinary Clinic as a Practice Manager!

Willow Veterinary Clinic is a two site small animal veterinary practice in the North of Norwich.  We have a skilled team of 25 clinical and support staff and state of the art facilities which together enables us to practice the best of modern, evidence based veterinary medicine.

We believe that people are the key to our success so the successful candidate will be a positive and inspirational leader who is focussed on individuals and the dynamics of their relationships.  We invest in our team and can offer a variety of formal and informal training opportunities according to your interests and experience.

The role is also a cornerstone of the business so you will also be efficient, organised and have the ability to use your initiative and common sense to solve problems. You will be diligent and consistently pay attention to detail.

Experience of managing a team is essential and familiarity with the veterinary industry is desirable.

We can offer flexible hours with the opportunity to work from home some of the time so whatever your circumstances and requirements please get in touch.  We aim to be an inclusive employer so we are keen to work with anyone with caring or family responsibilities, voluntary or sports commitments or who is just looking for more “life” in their work/life balance.

Working alongside the Clinical Director and Head Veterinary Nurse your responsibilities will include:

  • Communication with the team
  • Running payroll
  • Supporting training and development of the team
  • Recruitment, induction and capability review
  • Ongoing review and improvement of administrative systems and processes
  • Ensuring excellent client care standards are upheld
  • Overseeing stock control
  • Debt prevention and control
  • Overseeing health and safety measures in the practice

We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority. If you would like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings. Or, if easier, you can find a list on our careers site CVS Employee Benefits- what we can offer you. (

Do you want to be our Practice Manager? If so, please click “Apply Now” including both your CV and covering letter in your application!

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