Practice Manager – Wilton House Veterinary Clinic, Guisborough, North Yorks

Are you a dynamic leader ready to take the reins of operational excellence, staff development, and client satisfaction? Join us at Wilton House Veterinary Clinic, where you’ll play a pivotal role in shaping our future success. Working closely with our Practice Director, Liz, your role will be as diverse as it is rewarding.

Your Responsibilities

Championing Exceptional Client Experiences: Lead and nurture our reception team to ensure our clients receive nothing short of outstanding service.

Financial Mastery: Oversee financial aspects, from managing debt collection to handling insurance claims and payroll.

Collaborative Relationship Building: Forge strong bonds with various departments within IVC, fostering collaboration and growth.

Team Development: Conduct monthly 121s and bi-annual appraisals, guiding our team members towards their best potential.

Employee Relations Expert: Become the go-to person for employee relations, with the support of our HR team.

Operational Efficiency: Keep our ship sailing smoothly by coordinating maintenance, repairs, and efficient scheduling.

Social Media Maven: Manage our social media accounts to connect with our clients and keep them informed.

Team Support: Assist with input schedules, holiday management, and absence coordination.

This is a full-time position, primarily working Monday to Friday, with occasional Saturday mornings when required.

Up to £36,000 depending on experience and up to £2,000 in relocation support plus benefits

About Us

Wilton House Veterinary Clinic is situated in the picturesque Guisborough, right on the doorstep of the North Yorkshire Moors National Park. We’re surrounded by stunning beaches and have easy access to the vibrant cities of Newcastle and Durham. Our dedicated team takes pride in delivering exceptional care to our patients with skill and compassion.

Our Fantastic Team

You’ll be in the company of an amazing team, including highly experienced Veterinary Nurses, Animal Care Assistants, and receptionists, who are always ready to lend a helping hand. Our well-equipped surgery features an operating theatre, digital X-ray, ultrasound, and an in-house laboratory to ensure top-notch care.

Supportive Environment

At Wilton House Veterinary Clinic, you won’t be alone. You’ll receive close support from our wonderful Practice Director, Liz, and collaborate closely with our talented team members.

Our Ideal Candidate

We’re on the lookout for a Practice Manager who brings experience in team management or leadership within the veterinary industry. Confidence, proactivity, and effective communication are the essential qualities that will drive your success at Wilton House.

Are you ready to lead, inspire, and shape the future of veterinary care at Wilton House? Join us today!

Apply now and be a part of our passionate team.

For a confidential chat or to discuss this role in more detail, please contact Mike Burrell, Talent Partner, on / 07977243700.


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