Reception and Administration Manager – Lynton House Vets, Woking, Surrey

A very exciting opportunity has arisen for a dynamic, enthusiastic and friendly Reception & Administrator Manager to join our fantastic team at Lynton Veterinary Group. Duties will include deputising for the Practice Manager, assisting will HR issues, managing social media, ensuring all clients are kept up to date with our latest and veterinary news. You will be responsible for looking after the current reception team of 3 at Horsell, including the rota and holiday cover, as well as being available to help at our two other sites when required.

This is a hands on role where the requirement to assist on reception will be regular. This can include answering the phone, booking appointments and dealing with queries, along with some element of debt monitoring. Over the next year we have exciting new systems and developments planned – the successful candidate will help implement these with the Practice Manager and assist the reception team. We would also like this candidate to manage our PHC – Pet Health Club (training will be provided).

This position is a managerial position and will be the 4th member of the current management team (including the Clinical Director, Practice Manager and Nurse Manager), therefore you will be handling confidential information and will expected to cover some work load during annual leave. (e.g payroll, any ongoing internal staffing issues). Full time and part time applications will be considered for this role (predominately based at our Horsell branch).

About Us

We are a long established, Small Animal Veterinary Group with 3 practices based in Woking, Bagshot and Addlestone. As a growing practice we relocated to a brand new, purpose-built practice in July 2018, and continue to invest to refurbish and equip our other 2 practices to the same high standard. We provide a supportive environment to enable our teams to provide exceptional client and patient care.

Applicant Requirements

Previous experience of administration in the veterinary field is preferable but the ability to demonstrate strong skills in communication, negotiation, time management and office administration are a priority. Proficiency in Microsoft Office programmes particularly Excel and Outlook are vital, alongside excellent financial, HR and numeracy skills. Previous experience in payroll is highly advantageous.

As a Disability Confident Employer we are keen to hear from candidates with disabilities and long term health conditions, and would be happy to discuss any reasonable adjustments needed during the recruitment process.

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