Regional Director – Medivet Support Centre, Watford, Hertfordshire

We are seeking a  Regional Director to join Medivet’s North London region.

You must be a MRCVS registered Vet

  • This is a senior leadership and management position within our Clinical Operations field leadership team.
  • You will provide strategic operational direction and leadership to colleagues in practices within your region, to ensure delivery against agreed performance measures.
  • You will be responsible for the financial and operational performance of the practices within your region.
  • You will need to ensure the delivery of exceptional clinical quality and care standards in the practices within your region, encouraging a progressive clinical culture.
  • You will follow Medivet policies and procedures and ensure they are implemented across your region (e.g. Medivet preferred drug policy)
  • You will work with our HR Partners, HR advisers and Recruitment Partners to ensure we recruit, engage & retain great colleagues whilst adhering to HR policy & procedure

Key Accountabilities

  • Provide support and advice to all practices in a region
  • Ensure Medivet’s core values are adopted by all staff in the region
  • Promote the highest values of customer service
  • Promote clinical quality through education and knowledge sharing among all staff
  • Ensure financial performance meets or exceeds projections, whilst upholding the highest ethical values
  • Problem solve regional issues whilst working together with other colleagues when required
  • Assess recruitment needs, recruit staff and communicate with Support Centre teams accordingly
  • Help promote and develop high levels of staff engagement
  • Evaluate practice performance and present findings on a regular basis
  • Performance development reviews
  • Like for like growth of regions
  • Gross Profit
  • Debt management
  • MHP and IVCs
  • Reputational survey scores
  • Clinical index scores for Vets
  • Clinical weekly and monthly dashboards
  • Employee absenteeism
  • Highly engaged colleagues
  • Increased colleague retention

Skills and Experience

  • Solid clinical and management background in private small animal practice, with a strong grasp of the commercial requirements of successful practice
  • Experience managing multiple veterinary practices
  • Energy, passion and enthusiasm
  • Excellent interpersonal and communication skills
  • Desire and ability to learn quickly
  • Adaptability and flexibility
  • Strong team player with ability to work independently
  • Common sense – deliver practical and effective solutions
  • Experience and aptitude for leadership – ability to motivate and inspire others!
  • Proven ability to mentor/lead a team of veterinary professionals
  • Experience recruiting, managing and producing performance reviews for Veterinary Surgeons
  • Proven ability to drive revenue growth in practice/s

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