Rehoming Operations Manager – Blue Cross, remote working

This is a role that really makes a difference to pets and people, nationally. Through strong leadership, the role of the Operations Manager is to oversee the smooth operational running of the directorate whilst supporting the delivery of the Blue Cross strategy. The Operations Managers will support our sites and help to develop our current national services by driving performance and efficiencies ensuring our services are sustainable and provide clear pathways that are in-keeping with the sector need and demand.

The role of the Operations Manager is a varied role with the responsibility of overseeing 2 – 3 of our Centre Managers whilst also spending time working on service improvements to drive performance in a specific service area e.g. our client services, fostering service or our home to home services.

Whilst this is a home-based role you will be required to travel to the different sites within your area of responsibility every fortnight along with other locations for meetings as and when required.

What is required?
We are looking for people with the following:
• Current full manual driving licence
• Significant experience in managing and leading teams gained in an animal welfare environment
• Proven experience in leading teams to drive performance improvements and service development
• Demonstrable experience of leading teams to deliver high standards of customer experience
• Excellent communication skills with the ability to influence teams at all levels

It would also be great if you had:
• Experience of employment within a pet rehoming organisation

Why work for Blue Cross?
• 38 days annual leave (including bank holidays)
• Employee Assistance Programme
• Holiday exchange & enhanced parental leave
• Annual volunteer days
• Long service awards, starting from 5 years
• Huge range of discounts across high street stores, insurance services & more
To read more about the benefits Blue Cross has to offer, please visit the ‘why work for us’ page on our website.

Salary: £28,045 – £40,470 per annum
Grade: 3.2
Closing Date: 29th November 2022

Suitable candidates will be offered an interview on either 30th November or 1st December 2022 which also provide an opportunity to find out more about the role. Shortlisted candidates will then be invited back to attend an assessment centre on 8th December 2022. Both the first stage interviews and the Assessment Centre will be carried out virtually via Microsoft Teams.

We reserve the right to close this vacancy early should we receive an overwhelming response. To apply for this role, all candidates must complete the online application process.

Blue Cross are one of the UK’s leading animal welfare organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

At Blue Cross we are passionate about our commitment to diversity, inclusion and removing barriers, should you like to discuss any reasonable adjustments or changes to our recruitment process to support you to be your best then please get in touch. You can get in touch with us either via email at, via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from suitably qualified, experienced and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

Job Ref 221117 Operations Manager
Location: Home based
Salary: £28,045 – £40,470 per annum
Status: Full Time
Type: Permanent
Hours: 35
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