Wildlife Health Services Practice Manager – ZSL, London Zoo & Whipsnade Zoo

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

Role Profile

The Wildlife Health Services team (WHS) care for our animals across ZSL —everything from ants to elephants! WHS are at the heart of ZSL’s commitment to animal welfare and conservation. Aspiring to achieve the highest standards of care, the WHS team provide clinical and pathology veterinary services for ZSL London Zoo and ZSL Whipsnade Zoo.

We are looking for a full-time Practice Manager who can help WHS achieve their strategic vision of being a global leader in wildlife health. This role is an exciting new opportunity that is integral to the WHS team and open to development.

A word from our team: “The WHS team is a passionate bunch, who enjoy coming to work every day, and are dedicated to improving wildlife health across the globe. Every day is an adventure!

Learn more about our team here: Veterinary NurseTraining and Behaviour ExpertVeterinary Officer

Main Duties and Responsibilities

  • Managing purchases for the department
  • Managing and overseeing the rota
  • Managing inventory of consumable items, such as veterinary pharmaceuticals and liaising with suppliers
  • Overseeing legal compliance (i.e. zoo inspections, updating risk assessments etc.) with the support of the veterinary nurses and other staff
  • Organise travel and Continued Professional Development for WHS staff
  • Organising timetables and providing support for students
  • Project managing grant budgets

A full job description for this role can be accessed here.

Qualifications & Experience

  • People management experience
  • Previous experience in veterinary practice with extensive practice management experience is highly desirable.
  • Certificate in Veterinary Practice Management (CVPM) or willingness to obtain this is highly desirable.

Skills & Abilities

  • Ability to manage competing priorities, excellent time management and good organisational skills are essential
  • Good IT literacy
  • The ability to travel independently between ZSL sites (London Zoo and Whipsnade Zoo).

What do we offer?

We are committed to improving diversity and inclusion. We recognise the value of having employees with diverse skills, experiences, and abilities, we therefore, encourage applications from all backgrounds.

You will have access to a blended program of Wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Program as well as regular webinars and activities around mental, physical, social and financial wellbeing. The opportunity to be part of an organisation that is committed to improving diversity and inclusion.

Other benefits include 25 days holiday, life assurance, stakeholder pension (employer contribution is matched up to 12%), complimentary zoo tickets with a 30% discount in shops and online, subsidised canteen, enhanced paternity and maternity leave, season ticket loan, cycle to work scheme, discounted gym membership and access to a wide range of learning and development opportunities including LinkedIn Learning.

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the “Apply for this job online” button on our website.

  • Location: London Zoo & Whipsnade Zoo *Department (and Section): Science – Wildlife Health Services
  • Level: Supervisor/Team Leader *Position Type: Full-Time/Permanent
  • Advertised Salary: 32,178 (including London Weighting) *Enhancements: London Weighting

Closing date for applications: Midnight (23:59) on Tuesday 10 May 2022.

 

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